Mask Display

Covid-19 Policy

 

Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).


COVID-19 Risk Assessment

I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:

identify what work activity or situations might cause transmission of the virus;

think about who could be at risk;

decide how likely it is that someone could be exposed; and to

act to remove the activity or situation, or if this isn’t possible, control the risk.

Health Screening


Prior to seeing any of my clients, I will be: 

monitoring my own health and deferring treatments if I have  symptoms of COVID-19.

contacting my clients 24 hours in advance and deferring any treatments if: they have COVID-19 or symptoms of COVID-19; are clinically extremely vulnerable and shielding; anyone in their household has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self isolate.

asking my clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature or other symptoms of COVID-19.

Enhanced Cleaning and Hygiene Measures

I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any porous or single-use items, such as towels and couch roll. Strict personal hygiene measures will also be adhered to, including regular handwashing/ sanitising.


Adapting or restricting treatments

It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.


Maintaining social distancing

Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment.

In line with the EQUALITY ACT 2010

(which has replaced the Disabilities Discrimination Act), Should you choose not to wear mask, I will neither question you as to why, nor request that you do. I shall assume that you are mask exempt and it will not alter the course of your appointment.

I have a strong innate immune system, and as such am personally not worried in the least about it, however, I am bidden by the rules of my insurance to wear both a visor and mask when in close contact, and a visor at minimum, which I will continue to do for as long as the guidance insists I do.

Covid-19 special circumstances cancellations policy


If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have COVID-19 or symptoms of COVID-19.